Frequently Asked Questions about us and our services.

 How long has Mexico Beach Discounts/Tropical Travel been in business?  Eighteen years - and we’re very proud of it!  We began operating as Belize Promotions in 1984.  We began expanding the scope of our operations soon thereafter.  Since then we have received so many references and kudos that we have become the most highly recommended travel service in all of our areas of expertise.  We now serve thousands of clients to our growing list of destinations.

 Are you a “specialty” travel service?  Yes and No.  Yes, we are specialists in Mexico and our other destinations.  We know and book all activities in each.  No, we do not specialize in just hotel packages, scuba diving, sport fishing, natural history, archaeology, etc.  Our many years of traveling throughout the region and knowledge of all their various activities and attractions allow us to service all our clients needs.

 Are your tours for everyone?  Not necessarily.  It is the responsibility of each client to select a trip that is appropriate to their health, physical abilities and interests.  Certainly we will offer advice, but the final decision to travel on any particular itinerary is ultimately with the individual traveler.

 How do I make a reservation?  Once you have selected the tour you wish, just give us a call with the dates of travel. We will determine the availability of the tour and quote our discount airfare from the departure city.  Then we will confirm your instructions and begin the billing and voucher process.

 Can I make a reservation online?  Yes and no.  You may use our email address, adventure@tropicaltravel.com, to request any of our tours, and we will respond immediately.  But, since one of the greatest benefits of using Tropical Travel is our ability to offer discounted airfares, and their availability is limited, a slight change in itineraries, departure or return dates can make a significant difference in a package’s total price.  Therefore, in order to serve you better, we suggest that all reservations be made by phone.

 What does the tour cost include?  We include details in each of our tour descriptions.  However, any questions will be addressed separately.  BUT—IT SHOULD BE NOTED THAT INTERNATIONAL AIR IS NOT INCLUDED in any tour.  Our discount airfares are available from most major cities.

 Do you offer customized tours?  Yes.  We offer tours to all parts of Latin America. We can also  completely customize any specific tour.  Due to the large number of clients we send to our destinations we offer customized tours at package tour rates.  

 Do you offer transfers or extra hotel nights?  Yes.  Almost without exception transfers are included.  Where they are not included, they can be arranged.  Similarly, the number of hotel nights included in each tours are noted, but additional nights are certainly available.

 Can Mexico Beach Discounts/Tropical Travel book airline reservations?  Yes.  As we noted previously, we can book airline reservations from most major U.S. departure cities to our destinations at discount fares on Continental Airlines. But, these are not included in any of our packages.  

 Are there penalties for changes in reservations?   A $25 fee will be charged for changes to a confirmed reservation prior to the issuance of documentation.  Once travel documents and tickets have been issued a $50 per person change fee applies. Changes by Passengers are subject to any other change or cancellation penalties that may be imposed by suppliers or airlines.

 Are there any tour cancellation penalties?  Yes.  Cancellation penalties of up to deposits of $200 ($300 for major holiday periods, i.e. Thanksgiving, Christmas and New Year‘s, Holy Week, Spring Break, etc., highly customized bookings) can apply.  Please see our color brochure for the specifics.

 Do you accept late bookings?  Yes, but there might be extra charges for processing, handling and voucher delivery.

 What if I am unable to make any portion of my tour?  Once the tour begins or travel commences, unused portions of packages are non-refundable.

 When will I receive my travel documents?  Except in the case of late bookings, travel documents will be delivered no later than one week prior to departure.

 What type of accommodations do you offer?  We offer a variety of classes of accommodations but tend to offer the higher class properties. Unless otherwise noted lodgings are at lease 4 Star.

 Are there any special entry or documentation requirements for entry into the destinations offered?  Each country has its own entry requirements.  Proof of Citizenship is required for travel to Mexico..  Changes can occur without notice and we cannot be held responsible for these changes.

 Do you have any travel insurance available?  Yes. Trip cancellation, interruption or delay, accidental death and dismemberment, excess medical expense and excess baggage coverages are available through TravelSafe Worldwide Travel Insurance.  We will be pleased to provide applications if you so desire.  Remember - Anytime, anywhere unexpected events can complicate even the best planned trip!  We highly recommend that you consider purchasing these coverages.

We welcome any other questions!

Special Discount Airfares Are Available on Continental Airlines